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Pantawid Pamilya enhances grievance processes and guidelines

Regional Grievance Officer Gideon Flores tackles the enhanced grievance processes and guidelines to the provincial staff of Marinduque.

Regional Grievance Officer Gideon Flores tackles the enhanced grievance processes and guidelines to the provincial staff of Marinduque.

Marinduque – The Pantawid Pamilya regional office in MiMaRoPa conducted a roll-out training on the enhanced Grievance Redress System (GRS) processes and guidelines to 34 provincial staff last August 26-27 in the municipalities of Gasan and Boac, respectively.

GRS is one of the main systems of the program that handles and answers to the complaints and comments of various stakeholders. Due to the number and gravity of grievances that the Department has to handle, the system crafted an enhanced processes and procedural guidelines wherein faster transactions will be ensured.

Mr. Gideon Flores, Regional Grievance Officer presented the enhanced GRS guidelines wherein flow charts or the step-by-step procedural guidelines of the different GRS categories were presented.

Kailangan maipaalam natin sa lahat ang mga pagbabago sa mas pinagtibay na proseso ng GRS. Ito ay upang masiguro natin na natutugunan ng naaayon at tama sa oras ang katanungan at reklamo,” said Flores.

All staff were informed to process or handle grievances especially on misbehavior of beneficiaries such as gambling, alcoholism, pawning of cash card, collection of fees, and misrepresentation in line with the National Advisory Committee (NAC) Resolution No. 20.  Any violation on the abovementioned has corresponding sanctions such as warning, suspension, or termination from the program.

The roll-out trainings on the enhanced procedural guidelines to other provinces were conducted to the Provincial Grievance Officers. ###



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Pantawid Pamilya partner-beneficiaries attend Gender Sensitivity Training

Partner-beneficiaries share their concept of gender equality and empowerment on each other,.

Partner-beneficiaries share their concept of gender equality and empowerment during the workshop.

San Teodoro, Oriental Mindoro – A total of 451 Pantawid Pamilya partner-beneficiaries attended the Gender Sensitivity Training (GST) cum Economic Empowerment Trainings in four (4) out of eight (8) targeted barangays in San Teodoro, Oriental Mindoro. The Department of Social Welfare and Development (DSWD) MiMaRoPa conducted the trainings together with the help of the Municipal Social Welfare and Development (MSWDO) staff.

The training aims to educate the partner-beneficiaries on the basic concepts of gender and development, economic empowerment that will contribute in the promotion of women empowerment and gender equality. It specifically aims to introduce to the participants the difference between sex and gender, gender stereotype and gender bias, gender division of labor, gender based violence, gender related laws and women economic empowerment through discussion on financial management.

The conduct of the GST among partner-beneficiaries was identified as a need by the municipal’s Local Poverty Reduction Action Team (LPRAT) of the Bottom-Up Budgeting (BUB), a national program that aims to eliminate poverty, to prevent and eventually provide intervention on the disturbing rate of gender-based violence.

Hindi sapat na babae lang ang may alam ng kanyang karapatan. Dapat alam din ng mga kalalakihan ang mga ito upang tuluyang masugpo ang mga pang-aabuso at karahasan.,” said Pysche Mae Asencio, Regional Gender and Development Focal. She added that gender equality is not an issue of women alone but rather of men that they should take action. That is why they make sure that men attend their training also.

The training started last May 2015 and is continuous until the four remaining barangays in the municipality are conducted before the year ends. ###

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Indigent senior citizens receive monthly pension in MiMaRoPa

MALATE, Manila— About 36,502 poor senior citizens are receiving monthly cash grants in MiMaRoPa according to the DSWD Social Pension (SocPen) Program.

In the recent  SocPen regionwide Project Implementation Review (PIR)   shows that the DSWD MiMaRoPa has disbursed more than Php22.1 million to 14,749 beneficiaries for the first and second quarter of 2015. Pay-outs of cash grants to senior citizens are ongoing for the said two quarters.

Social Pension is a social protection program of the Department of Social Welfare and Development (DSWD) that provides php500.00 monthly cash grant to indigent senior citizens aged 60 years old and above stipulated in the Republic Act 9994 or the Expanded Senior Citizens Act of 2010.

Beneficiaries of SocPen are determined by the DSWD in coordination with the local government units, local Office of Senior Citizens Affairs (OSCA) and Federation of Senior Citizens Association of the Philippines (FSCAP). The Department prioritizes indigent, frail, sickly or with disability, and without pension or permanent source of income senior citizens.

To date, the province of Oriental Mindoro has 11,759 social pensioners while 10,333 pensioners in Palawan. There are 5,992 pensioners in Romblon and 5,444 pensioners in Occidental Mindoro. Nonetheless Marinduque has 2,974 social pensioners. ###

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Pantawid Pamilya conducts SWDI administration

Malate, Manila – The Pantawid Pamilyang Pilipino Program is conducting the Social Welfare and Development Indicator (SWDI) administration to its partner-beneficiaries to assess their level of well-being. SWDI is a tool used by the Municipal Links (MLs), program’s frontline staff, in identifying the partner-beneficiaries’ needs and capabilities to provide intervention in the improvement of their lives.

To be able to achieve improvement, it is essential that the Department work together with other government agencies and local government units in providing the appropriate interventions to the partner-beneficiaries.

Sinisigurado natin na makakapagbigay tayo ng mga serbisyo sa ating mga benepisyaryo upang matulungan silang mapaangat ang kanilang antas ng pamumuhay at ang ginagawa nating SWDI administration ay makakapagbigay sa atin ng basehan kung ano ang angkop na tulong ang maari nating maibigay,” said Mr. Vincent Dominic Obcena, Regional Program Coordinator.

Administration of SWDI also allows the program implementers to monitor its own goal of achieving its target of improving the capacities of 2.3 million Pantawid Pamilya partner-beneficiaries in accessing their opportunities to move their level of well-being. This goal is one of the three strategic goals of the Department targeted to be accomplished by next year. In region MiMaRoPa, there are more than 75,000 families targeted by the end of this year.

SWDI has three levels of well-being: survival, subsistence and self-sufficiency. There are two major indicators namely, the economic efficiency and social adequacy. Economic efficiency has three variables: employment, income, and social security membership; while social adequacy has eight: health, nutrition, sanitation, hygiene, housing and other living conditions, educational status of household members, social-cultural, and role performance. A score matrix is used by the MLs in determining the average of the interviewed household.

Since the program expanded and now covers Geographically Isolated and Disadvantaged Areas (GIDA), the Department is hiring enumerators to be able to assess the partner-beneficiaries living in these areas.

At present, the administration is on-going in the five provinces of the region. It is targeted to be done October of this year. ###

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DSWD calls for ‘foster parents’

MALATE, Manila— Under  Philippine Republic Act 10165,  foster care is a planned temporary substitute parental care given to a child implemented by the Department of Social Welfare and Development (DSWD).

DSWD MiMaRoPa intensifies its campaign to encourage more couples or individuals for foster parenting.  At present there are 44 licensed active foster parents in Mindoro, Marinduque, Romblon and Palawan provinces providing care to 40 foster children.

Foster parents provide a full-time auxiliary care to abandoned, surrendered, neglected, orphaned, waiting for adoption, victims of abuse and with special needs children.

“Applicants for foster care must be of legal age, morally upright, physically and mentally capable and emotionally mature,” said Social Welfare Officer Priscilla Contreras.  Foster parents must have genuine interest, capacity and commitment in parenting and able to provide familial atmosphere for the child as required by the Department.

Meanwhile, a foster child is entitled to a cash subsidy from the DSWD. The said child is automatically a PhilHealth beneficiary and is entitled to health insurance benefits.  The foster parent may receive also cash subsidy depending on the assessment of the social worker.

A foster parent can only have a maximum of three foster children. Foster parents can avail additional tax exemption of Php25, 000 depending on the length of foster caring.

On the other hand, social workers conduct assessment to all applicants on foster care thru a home study before issuing a license. This is to have a detailed character background and to check their suitability to act as foster parents.

DSWD issues license to protect the foster family from any liabilities.

Interested applicants may visit the nearest Provincial/City/Municipal Social Welfare and Development Offices in their areas for complete information of foster care or they may call the DSWD regional and provincial offices listed below:

Ms. Priscilla Contreras 

1680, FT. Benitez St., Malate, Manila

(02) 336-8106 local 207

Ms. Miramelinda Lueterio

Capitol Complex, Brgy. Camilmil, Calapan City

Oriental Mindoro

(043) 286-2296

Ms. Severina Boongaling

M.H. Del Pilar, Brgy 07, San Jose

Occidental Mindoro

(043) 298-7487

Ms. Helen Alcoba

Provincial Capitol Compound, Boac


(042) 754-0015

Ms. Hazel Gaac

2nd F/ Servañez Bldg. Gen. Luna St., Liwayway

Odiongan, Romblon

(042) 567-5117

Ms. Lalaine Eustaquio

54 H. Mendoza St., Puerto Princesa City


(048) 434-1083.###


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Pantawid Pamilyang Pilipino Program not a ‘magic pill’ – Aquino

President Benigno Aquino III slams critics of his flagship alleviation program during his last State of the Nation Address.


NOT MAGIC. President Benigno Aquino III delivers his last SONA.

MANILA, Philippines – No magic can rush the effects of his administration’s Pantawid Pamilyang Pilipino Program (4Ps), President Benigno Aquino III said, chiding critics during his last State of the Nation Address (SONA) on Monday, July 27.

According to him, it is normal that the effects of this anti-poverty program are not fully felt immediately.

Akala ata nila ito ay mahiwagang tableta na ‘pag ininom ng kinder ay college graduate na,” he said. (Maybe they think that this is like a magic pill that can transform a kinder student to a college graduate.)

Since 2008, during the time of President Gloria Macapagal Arroyo, the program has been constantly under criticism for alleged mishandling. Budget was increased despite the alleged flaws in targeting or the poorest aren’t getting the benefits.

There will be a change in atmosphere, Aquino said, when the effects of Pantawid fully materialize.

“Once benefits of the program are seen, they would be the first to claim they are the ‘father’ of the program,” he said in Filipino.

Among the accomplishments he cited under the program was the first batch of high school graduates from household-beneficiaries of Pantawid. In April, more than 300,000 graduated, 8,000 of whom received honors.

Department of Social Welfare and Development (DSWD) Secretary Corazon Juliano-Soliman referred to these graduates as the “fruits” of the program – an investment of the nation. (READ: From Pasay to UP: A valedictorian’s dream to become engineer)

The 4Ps provides cash grants to the Philippines’ poorest citizens. A household-beneficiary with 3 children can receive P1,400 ($30) a month or up to P15,000 ($331) a year.

Bigger coverage

The coverage of the DSWD-led program, which is also known as Conditional Cash Transfer (CCT), has increased throughout the years.

Launched in 2008 with only 380,000 household-beneficiaries, the program is expected to cover 4,436,732 in 2015.

Aquino said this was achieved without burdening taxpayers.

Nagawa ito nang hindi nagtataas ng buwis maliban sa Sin Tax Reform,” he emphasized. “Ibig sabihin, tinatayang isa sa bawat Iimang kabahayang Pilipino ang nakatatanggap ngayon ng ayuda kapalit ng pagpapaaral at pagpapacheck-up, nang hindi dinadagdagan ang pasanin ng ating mga kababayan.”

(We were able to do this without increasing taxes, except for the Sin Tax Reform. This means that one out of 5 Filipino households receives cash grants under Pantawid for education, health services, without adding burden to other citizens.)

Based on its latest portfolio, 20 out of the 25 provinces with highest number of beneficiaries are also the priority areas identified in the latest memorandum of Aquino’s Social Contract. (READ: Where in the PH are the Pantawid beneficiaries?)

‘Leakage’ from previous administration

According to Aquino, the leakage among Pantawid beneficiaries may have occurred in 2009 – not during his administration. It is not him who should be blamed.

The DSWD, meanwhile, has been working hard to “clean up” the roster of beneficiaries, according to Soliman. These efforts are the continuous purging of list to only cover those who satisfy their requirements and improved targeting through the National Household Targeting System.

Meanwhile, Grievance Redress System (GRS), a system that collates complaints directed at the program or beneficiaries, have delisted more than 77,000 beneficiaries who do not satisfy the conditions. (READ: Soliman: DSWD is keeping 4Ps database clean) –

By: Jodesz Gavilan

Repost from

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DSWD needs enumerators for assessment of beneficiaries

MALATE, Manila- The Department of Social Welfare and Development (DSWD) MiMaRoPa is in need of 285 enumerators for the regionwide Social Welfare and Development Indicators (SWDI) assessment.

SWDI aims to assess the level of well-being of the Pantawid Pamilyang Pilipino Program families.  It also serves as the reference in the case management of these said beneficiaries – to help them gain their fighting chance against poverty.

In MiMaRoPa, there are 199,788 Pantawid Pamilya families targeted for the said baseline assessment.

“Enumerators who will be assigned in Geographically Isolated and Disadvantaged Areas or GIDA will be paid Php80.00 per form while enumerators in non-GIDA will be paid Php40.00,” said Human Resource Unit.

The main task of the enumerators is to gather necessary data by interviewing families using the Department’s SWDI tool.

Applicants must have completed at least 2-years of college education, experience in household assessment or other surveys, physically fit and willing to be assigned in remote areas.

Applications may be sent via e-mail to  or submitted personally to the Pantawid Pamilya Office in the municipality or at the Social Welfare and Development Team office in the province.###

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DSWD MiMaRoPa continues to share stories of change

Participants line up as they enter the venue after the parade in the town proper for the Kaya Ko Ang Pagbabago launch.

Participants line up as they enter the venue after the parade in the town proper for the Kaya Ko Ang Pagbabago launch.

GASAN, MARINDUQUE – The Department of Social Welfare and Development (DSWD) MiMaRoPa continues its efforts in promulgating the positive changes brought in the lives of its partner-beneficiaries through the conduct of the “Kaya Ko Ang Pagbabago” launching in the municipality’s covered court last August 4.

With more than 100 attendees, the activity aims to inform the public of the positive changes in the lives of the partner-beneficiaries through the convergence of the Department’s core programs – Pantawid Pamilya, KALAHI-CIDSS and Sustainable Livelihood Program (SLP).  It is also a venue to inspire the participants to use their full potential and spread the message of hope and empowerment.

Totoong nakakatulong ang mga programa ng DSWD sa pag-angat ng kabuhayan ng mga benepisyaryo nito sa bayan ng Gasan, pero sana huwag iasa at sana mas lalo pa silang magpursige. Ang pamahalaan ng Gasan ay lubos na nagpapasalamat sa tulong na naibigay ng DSWD,” said Mayor Vicky Lao Lim.

A presentation showcasing the accomplishments of the three core programs was also provided. Video and live testimonies of partner-beneficiaries as well as partner-agencies on the impact of the programs were shown.

Leodegario Mandac testifies on the positive changes brought by Pantawid Pamilya on his family.

Leodegario Mandac testifies on the positive changes brought by Pantawid Pamilya on his family.

Malaki ang naitulong ng Programang Pantawid sa aking pamilya, bukod sa natulungan akong pag-aralin ang pito kong anak, dati nung wala pang pantawid nasa bahay lang ako ngunit noong napasali na ako sa programa naging aktibo na ako sa iba’t-ibang gawaing pangkomunidad,” testified by Leodigario Mandac, a Person with Disability and partner-beneficiary of the program.

The Department does not only ensure convergence in the programs and services but also with other stakeholders such as the partner-agencies and local government units to create holistic development in the community.

Sinisiguro ng DSWD na walang maiiwanang mahihirap kaya ang tatlong programa ng DSWD ay nagsasanib at nakikipag-ugnayan sa ibat-ibang ahensya at sa lokal na pamahalaan upang makamtan ang tunay na pag-angat ng kabuhayan ng ating mga mahihirap na mga mamamayan,” said Domingo V. Agra, Regional Program Coordinator of SLP.

Moreover, cheques were awarded to SLP projects that day the Lamesa SEA-K of Brgy. Lamesa, Sta. Cruz and  Galing at Sipag Tungo sa Kaunlaran of Antipolo, Gasan amounting to Php255,000 and Php80,000, respectively.

A dance of the “Kaya Ko” Song was not missed in the activity together with the participation of the partner-beneficiaries and different stakeholders such as DepEd, DOH, Day Care Workers, Barangay Councils, Marinduque Council for Environmental Concerns, iHELP and the local government unit. ###




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