Manila, Metro Manila– On March 6-9, 2018, the Department of Social Welfare and Development – KALAHI CIDSS NCDDP hosted a four-day Community Scorecard (CSC) Training at The Pearl Manila Hotel.

The use of CSC as a community-monitoring tool will strengthen the program’s engagement with the communities and enhance the accountability reporting. Out of the 64 municipalities in the MIMAROPA region, eight (8) partner-municipalities were selected to roll-out the tool within the first half of the year: Bansud, Gloria, Calatrava, Ferrol, Araceli, Magsaysay (Palawan), Cuyo and Narra.

The CSC workshop started by looking at the existing governance context of local public service delivery, and how DSWD Kalahi CIDSS – NCDDP operates in the said framework. This discussion served to structure the succeeding sharing of actual experiences by both community beneficiaries and program implementers in creating participatory monitoring of their localities.

The main part of the workshop focused on the creation of an input tracking matrix and two different sets of scorecards that were borne out of the group’s own standards and criteria. The process culminated in an interface meeting wherein service providers and service users discuss the results of their respective scorecards, identify emerging issues, and come to agreements on how to address or resolve these. Workshop sessions on each part of the CSC process featured a module-approach by the resource persons, followed by a hands-on activity wherein participants simulated the step of the CSC activity, and a reflection exercise which tried to draw out insights from the process.
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